Deep Clean Elite Privacy Policy

Effective Date: January 13, 2026.

 

Thank you for using Deep Clean Elite. We take your privacy very seriously and are committed to protecting your personal information. This Privacy Agreement explains how we collect, use, disclose, and protect your information when you use this app.

 

Use and collect your personal data

Data types collected

Usage data

When you use our services, we will automatically collect the following basic information to ensure the normal operation of the product and optimize the experience:

 

I. Basic usage data

• Device information: including device type, screen size, unique device identifier (such as IDFA/device ID), IP address

• System information: operating system name and version, time zone setting, system language, country and region

• Network information: browser type and version

• Usage record: visited pages, function usage time, service access time

 

II. Mobile terminal supplementary information

When used through mobile phones/tablets, additional collection:

• Mobile device model

• Mobile operating system

• Mobile browser type

• Device identification code (not associated with personal identity)

 

III. Application operation data

In order to continuously improve the product, we have access to safe and reliable data analysis tools, which are strictly limited to:

• Application version number and update status

• Function module usage

• System crash log (only records abnormal codes)

 

We solemnly promise:

- Only used for fault repair, function optimization and experience improvement

 

Information Collection

I. Purpose

To better analyze user behavior, diagnose and resolve issues in our products and services.

 

In order to optimize our products, services, and advertising strategies, we may collect non-personal information such as the name, package name, frequency of use, country/region, device, and channel source of installed applications.

 

II. Information we collect from service use

We may collect information related to your use of our services, such as when and how you access and interact with our content. This information is only used for internal analysis and we will not share it with third parties.

 

III. Information Use

The information we collect serves several important purposes, all aimed at improving your experience with our apps and ensuring they run smoothly. Here are the ways we use data:

 

We strive to provide apps that provide useful functionality. Your data helps us understand how you interact with our apps so we can enhance existing features and develop new ones that better meet your needs.

 

By analyzing how users interact with our apps, we can identify trends and preferences. These insights are critical for us to make informed decisions, allowing us to tailor our services to our users' expectations and preferences, ultimately resulting in a more personalized and enjoyable user experience.

 

The data we collect becomes an important tool for our technical team when problems arise.

 

The app will continue to evolve as our users' needs change, while always striving to comply with the law.

 

Information Sharing

We are committed to protecting your personal information and maintaining your trust. Generally, we do not sell, trade, or transfer your personal information to third parties. However, we may share your information in certain circumstances, as detailed below:

 

With your explicit consent: If you choose to give us your explicit consent, we may share your personal information with third parties for specific purposes. For example, this may include providing you with services or products that require the participation of other companies. You have the right to grant or deny your consent at any time.

 

To comply with legal obligations or respond to government requests: We may share your personal information if required by law.

 

Third-Party Website

The official website, application, and related service pages of Deep Clean Elite (hereinafter referred to as "our") may contain links to third-party websites not operated by us. These links are provided solely to facilitate users' access to additional information, services, or resources, and do not represent any endorsement, guarantee, or guarantee by us regarding the third-party website, its operator, content, or services.

 

The operation, content updates, privacy policies, terms of service, and conditions of use of third-party websites are entirely under their own control and responsibility, and are unrelated to us. We cannot verify or control the authenticity, legality, accuracy, completeness, or security of their content, and assume no responsibility for it. These third-party websites may have user agreements, privacy policies, and other terms completely different from ours. Users should carefully read and comply with these regulations when accessing such websites.

 

We assume no supervisory, managerial, or joint liability for the collection, use, storage, or disclosure of user information by third-party websites. Users must independently assess the security of third-party websites and the reasonableness of their information processing practices; users bear all risks. Furthermore, even if a third-party website is operated by an entity affiliated with us, we assume no responsibility, compensation, or other related liability for any external links provided by that website or the content those links point to.

 

Cookie Policy

Cookies are small text files sent by our server and stored in the browser or application client of a user's mobile device (such as a mobile phone or tablet) when the user visits our website, applications, or uses related services. Essentially, they are a technological tool used to record access status and preferences; they are not executable and do not carry viruses or malicious code.

 

The core function of cookies is to optimize the user experience and ensure smooth service operation: On the one hand, they help our website and applications remember the user's access status, such as page preferences (e.g., language, display mode), avoiding repetitive operations each time the user visits, thus improving access efficiency; on the other hand, by analyzing the anonymous user access behavior recorded by cookies (e.g., page browsing history, service usage frequency), we can optimize service function design, improve page loading speed, and push more personalized content and advertising services tailored to the user's interests.

 

We explicitly promise that cookies are used solely to record users' anonymous access history and operational preferences related to our services. We will not proactively collect or store personal data or sensitive information on users' mobile devices, nor will we track users' browsing behavior on third-party websites through cookies.

 

We will only use cookies in necessary scenarios such as operating services, improving service performance and functionality, optimizing user experience, and providing personalized advertising. Users can disable, delete, or limit cookie storage by adjusting their device's browser or application settings. However, please note that disabling cookies may cause some service functions to malfunction, thus affecting the overall service experience.

 

You in GDPR Rights under

We solemnly promise:

 

• Only used for fault repair, function optimization and experience improvement

 

The Company is committed to protecting the confidentiality of your personal data and ensuring that you can exercise your rights smoothly.

If you are located in the European Union (EU), you have the following rights in accordance with this Privacy Policy and applicable laws:

 

• Right to access personal data

 

You have the right to request access to the personal data we hold about you.

 

• Right to correct personal data

 

If you find that your personal data stored by us is incomplete or inaccurate, you have the right to request that we correct it immediately.

 

• Right to object to data processing

 

If we use legitimate interests as the legal basis for processing your personal data, you have the right to object to this processing based on your specific situation. At the same time, you can also explicitly object to our use of your personal data for direct marketing activities.

 

• Right to erasure of personal data (right to be forgotten)

 

You have the right to ask us to delete or remove your personal data if you believe that there is no legitimate reason for us to continue processing it.

 

• Right to portability of personal data

 

Upon your request, we will provide your personal data to you in a structured, commonly used and machine-readable format for your own use or transfer to a third party designated by you. However, this right mainly applies to situations where you provide personal data based on consent or a contract with us.

 

• Right to withdraw consent

 

If you have given us consent to use your personal data, you have the right to withdraw this consent at any time. However, please note that if you choose to withdraw your consent, we may no longer be able to provide you with access to certain features or services.

 

If you need to exercise the above rights of access, rectification, deletion or objection, please contact us in time. To protect your rights, we may need to verify your identity before processing your request. After receiving your request, we will do our best to respond to you as soon as possible.

 

If you are not satisfied with the way we process your personal data, you have the right to lodge a complaint with a data protection authority. If you are in the European Economic Area (EEA), you can contact your local data protection authority for more information.

 

About mobile devices

Your mobile device will usually provide options to help you limit the use of your personal data for targeted advertising:

• For Android devices, you can enable the "Opt out of interest-based ads" or "Opt out of ads personalization" feature in the corresponding settings.

 

In addition, you can turn off the collection of location information by adjusting the settings on your mobile device.

 

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If we discover that a child under the age of 13 has provided us with personal information, we will immediately delete the information from our servers.

 

If you are a parent or guardian and learn that your child has provided us with personal information, please contact us in a timely manner so that we can take necessary measures.

 

Security of your personal data

We understand that the security of your personal data is of utmost importance, so we have integrated a variety of administrative, technical and physical security measures to protect your personal information.

 

Specifically, the information security measures we have taken cover the following important aspects: encryption during data transmission and storage; regular system vulnerability scanning and penetration testing; full protection of data integrity; at the same time, we have also built a sound organizational structure and adopted a series of legal measures. In addition, we will regularly perform data protection impact assessments to continuously optimize security strategies.

 

Please rest assured that we always put the security of your personal data first and continue to invest resources to strengthen security protection. However, you should also know that no Internet transmission and electronic storage methods can be absolutely 100% secure. Although we have been committed to using various commercially accepted methods to protect your personal data, we still cannot give absolute security guarantees.

 

Changes to the Privacy Agreement

We may update this Privacy Agreement from time to time. Any changes will be posted on this page and will take effect on the effective date. We recommend that you review this Privacy Agreement periodically for the latest information.

 

Contact Us

If you have any questions or comments about this Privacy Policy, please contact us via:

 

Email: [email protected]